F.A.Q.

For orders or questions, please call 406-244-7367 or email retail@pawsup.com.


SHIPPING

The rate charged for the shipping of your order is based on the weight of your products and your location. Orders are processed within 48 hours of purchase and will be confirmed once shipped.


RETURNS AND EXCHANGES

Items ordered online may be returned or exchanged as follows: 

  • Items must be returned within 14 days of receipt date.
  • Items must not be damaged, washed or worn.
  • Items must include all original accessories, labels and tags.
  • Items must be free from alterations, blemishes or stains.
  • Customer will be responsible for all return shipping costs.
  • Refunds or exchanges will be processed when items are received and inspected.

 

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